Parloa
Parloa is a leading AI company that is redefining customer service with AI agents. Through the AI Agent Management Platform, companies can securely develop, test and scale AI agents to enable natural, personalized customer conversations. Enterprise companies around the world rely on Parloa to increase customer satisfaction and loyalty and unlock growth potential.
Our Focus Topics
Our focus topics form the thematic core of the DIGITAL X – with a clear view of the relevant challenges and opportunities for companies.
About the company
Parloa is a leading AI company that is redefining customer service through the use of AI agents. With the AI Agent Management Platform, companies can securely create, test and scale millions of powerful AI agents. These agents have natural, personalized conversations with every customer, delivering an exceptional customer experience. Some of the world's best-known enterprise companies rely on Parloa to better reach their customers, increase satisfaction, strengthen customer loyalty and unlock new revenue potential. Parloa was founded by Malte Kosub and Stefan Ostwald. Today, around 380 employees in Berlin, Munich and New York are working on the future of customer communication.